{"id":48230,"date":"2022-06-16T10:46:00","date_gmt":"2022-06-16T14:46:00","guid":{"rendered":"https:\/\/groupeagf.com\/en\/the-network\/uncategorized\/civility-in-the-workplace"},"modified":"2024-05-07T15:45:40","modified_gmt":"2024-05-07T19:45:40","slug":"civility-in-the-workplace","status":"publish","type":"post","link":"https:\/\/groupeagf.com\/en\/the-network\/human-resources\/civility-in-the-workplace","title":{"rendered":"Civility in the workplace"},"content":{"rendered":"
\n

AGF is committed to providing a safe work environment for its employees, contractors, visitors and the public. Our goal is to prevent workplace accidents and illnesses, to continuously improve health and safety in the workplace, and to instill and promote a health and safety culture at every level.<\/p>\n

Beyond physical integrity, the mental health of our employees is also our priority.<\/p>\n

No form of workplace violence or harassment is tolerated, whether committed by co-workers, managers, administrators or service providers.<\/p>\n

This policy applies to everyone who works for AGF, including employees, contract service providers, management and directors. <\/p>\n

What is civility in the workplace?<\/strong><\/h3>\n

Civility in the workplace is defined as good manners and acceptable behaviour in the workplace. It is no different from civility in general in our society. It is about having behaviours that enable us to live well together. Our behaviour at the grocery store, behind the wheel, at home and in restaurants should be the same as in the workplace. Politeness, respect for rules, courtesy.<\/p>\n

Incivility can negatively affect a person in many ways (depression, psychological distress, sleep disorders, muscle tension, etc.), so let’s not take it lightly.<\/p>\n

\nWhat does it mean to work in a healthy environment?<\/strong><\/h3>\n

This refers to the quality of individual and collective perceptions and emotions<\/em> of team members toward their work environment. Each person within the company must feel safe and respected when they go to work.<\/p>\n

\nHow do you identify incivility? Here are some examples:<\/strong><\/h3>\n

Sarcasm, interrupting someone, taunting, vulgar language, indiscretion, spreading rumours about another person, contempt, being aggressive, being negative and falsely accusing co-workers are just some of the uncivil behaviours that should not be tolerated in the workplace.<\/p>\n

\nWhen it goes further: harassment<\/strong><\/h3>\n

“Harassment is offensive (abusive, humiliating, hurtful) conduct, in words, gestures or behaviours that:<\/p>\n

– are repeated;
\n– are hostile (aggressive, threatening), or unwanted;
\n– undermine a person’s dignity (i.e., respect, self-respect) or integrity (i.e., physical, psychological or emotional well-being);
\n– make the work environment harmful to the person.”<\/p>\n

Source:<\/em> CNESST<\/em><\/a> website <\/u><\/em>[in French only]<\/p>\n

Where to turn for help?<\/strong><\/h3>\n

Together, we must take reasonable steps to prevent psychological harassment and, when such conduct is brought to our attention, put a stop to it.<\/p>\n

Several possible solutions:<\/p>\n

– Discuss it with close colleagues.
\n– Discuss it with your manager.
\n– Contact our employee assistance program, it’s 100% confidential.<\/p>\n

\"\"<\/p>\n

Civismo en el trabajo<\/strong><\/p>\n

AGF se compromete a garantizar un ambiente laboral seguro para sus empleados, empresarios, visitantes y el público. Su objetivo es garantizar la prevención de accidentes laborales y enfermedades profesionales, mejorar continuamente la salud y la seguridad en el trabajo e inculcar y promover la cultura de salud y seguridad en todos los niveles.<\/p>\n

Además de la integridad física, nuestra prioridad también es la salud mental de nuestros empleados.<\/p>\n

Ninguna forma de violencia o de acoso en el trabajo será tolerada, ya sea cometida por colegas, directivos, administradores o proveedores de servicios.<\/p>\n

Esta política se aplica a todos los que trabajan para AGF, incluyendo a los empleados, los proveedores de servicios contractuales, los directores y los administradores.<\/p>\n

¿Qué es el civismo en el trabajo?<\/strong><\/h3>\n

El civismo en el trabajo se define como el conjunto de buenos modales y de comportamientos aceptables en un entorno laboral. No es diferente del civismo en general en nuestra sociedad. Se trata de tener comportamientos que nos permitan vivir bien juntos. Nuestro comportamiento en el supermercado, en la ruta, en la casa y en el restaurante debería ser la misma que en el trabajo: educación, respeto de las reglas, cortesía.<\/p>\n

Por otra parte, las consecuencias de los riesgos psicosociales para un empleado pueden ser múltiples (depresión, angustia psicológica, trastornos del sueño, tensiones musculares, etc.); por lo tanto, no lo tomemos a la ligera.<\/p>\n

¿Qué significa trabajar en un ambiente laboral sano?<\/strong><\/h3>\n

Por ambiente, se entiende la calidad de las percepciones y de las emociones individuales y colectivas<\/em> de los miembros del equipo hacia su ambiente. Todo individuo en la empresa debe sentirse en seguridad y respetado cuando va a trabajar.<\/p>\n

¿Cómo detectar una falta de civismo? <\/strong><\/h3>\n

Estos son algunos ejemplos: el sarcasmo, interrumpir cuando alguien está hablando, las burlas, el lenguaje grosero, la falta de discreción, difundir rumores sobre alguien más, el desprecio, la agresividad, la negatividad, acusar falsamente a colegas, son solamente algunas conductas que deben ser evitadas.<\/h3>\n

Si va más lejos… es acoso.<\/strong><\/h3>\n

“El acoso se define como una conducta vejatoria (abusiva, humillante, hiriente) que se manifiesta por medio de palabras, gestos o comportamientos que:<\/p>\n

– se repiten;<\/p>\n

– son hostiles (agresivos, intimidatorios) o no deseados;<\/p>\n

– atentan contra la dignidad (es decir el respeto, la autoestima) o contra la integridad (el equilibrio físico, psicológico o emocional) de la persona;<\/p>\n

– hacen que el ambiente de trabajo sea nocivo para ella.”<\/p>\n

Fuente:<\/em> Sitio web de la CNESST<\/em><\/a><\/p>\n

¿Cómo obtener ayuda?<\/strong><\/h3>\n

Todos juntos, debemos adoptar medidas razonables para prevenir el acoso psicológico y, cuando tengamos conocimiento de este tipo de conducta, detenerla.<\/p>\n

Estas son algunas posibles soluciones:<\/p>\n

– discutir con colegas cercanos;<\/p>\n

– discutir con el gerente;<\/p>\n

– acudir a nuestro programa de ayuda a los empleados.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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