General Interest
14 November 2014
Last year a project to optimize the sales department and improve the quality of customer service was beginning. To do so, the use of a dedicated customer relationship management platform (CRM) was set up. No more post-it! Salesforce is the perfect tool for Sales. Tracks, contacts, companies, opportunities, projects, business proposals, marketing plans, everything is there.
From Quebec to Montreal via Trois-Rivières, the successful implementation of Salesforce is the result of the joint efforts of a dynamic sales team. Focused on quality of services offered to clients, access solutions advisors did not hesitate to use this new tool which has unquestionably become a must.
Do not think it stops there! The development and improvement constantly continues in the Sales Department. The target: the Client.
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